Job Description

The Forehand Agency is seeking a Remote Telesales Representative to generate new business and support existing client relationships through outbound outreach and consultative selling. This role combines sales accountability with customer service responsibilities and operates fully remotely within a small, collaborative team.

Key responsibilities:

• Initiate outbound calls to prospects and existing customers to present products and services using consultative sales techniques.
• Conduct needs assessments, answer questions, resolve issues, and ensure a high standard of customer service.
• Meet or exceed monthly sales targets and performance metrics through effective pipeline management and follow-up.
• Document all customer interactions, opportunities, and outcomes accurately in the CRM system.
• Collaborate with colleagues to develop outreach strategies, refine messaging, and improve conversion rates.
• Stay informed about product updates, industry developments, and regulatory requirements to communicate value clearly and compliantly.

Qualifications:

• Experience in telesales, inside sales, customer service, or a related client-facing role is preferred; transferable skills and a strong sales aptitude will be considered.
• Clear and persuasive verbal communication skills with the ability to build rapport quickly over the phone.
• Goal-oriented mindset with a demonstrated ability to follow through and achieve results.
• Familiarity with CRM tools and willingness to learn contact center technology and sales software.
• Ability to work independently in a remote setting while contributing constructively to a small team.
• Possession of a life and health insurance license, or the willingness and ability to obtain and maintain required licensure.
• Commitment to ongoing professional development and responsiveness to coaching and feedback.

What we offer:

• Fully remote work with flexible scheduling to support work‑life balance.
• Commission-based compensation and performance-driven incentives.
• Structured training, coaching, and opportunities for professional growth within a growing agency.
• Supportive, collaborative team culture and resources for health and wellness.

Candidates from diverse backgrounds, including recent graduates and career changers, are encouraged to apply.

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