Job Description

Job Description and Duties

The CalSTRS  Disability & Survivor Benefits Division is seeking a motivated individual to work as  a Pension Program Manager II.

The Disability and Survivor Benefits (DaSB) Division is responsible for administering two of CalSTRS’ core benefits. Disability Services provides benefits to CalSTRS members who, due to a disability, are unable to perform their usual duties. The Survivor Benefits Unit supports our members and their beneficiaries when they need CalSTRS the most, providing financial stability for their loved ones.

Under the general direction of the Assistant Director (Pension Program Manager lll) of Disability and Survivor Benefits (DaSB), the Pension Program Manager II leads the staff and activities of four teams responsible for complex case review and correction, priority account evaluation and reporting, and benefit payment audits and business process evaluation to identify and mitigate risk to the system. The Pension Program Manager II directs, supervises, and assists subordinate managers and staff with the most complex and highest consequence of error work within the division. The Division is responsible for processing all Disability and Survivor benefit payments, including initial and final payments, continuing allowances, legal, complex benefit adjustments and special production workload projects.

The ideal candidate will possess the following skills: 

• Experience presenting complex information to various audiences with tact and sound judgement
• Proficiency in identifying and developing strategies to mitigate risk
• Ability to interpret and apply laws and policies
• Proficiency in program and procedure evaluation
• Demonstrated ability to develop and maintain positive working relationships across business areas and all levels of the organization
• Strong organizational skills, ability to set priorities, effectively manage multiple projects, and meet deadlines within challenging and strict time constraints
• Pension/CalSTRS/Disability and Survivor Benefit Knowledge
• Strong attention to detail and accuracy

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Does this opportunity seem right for you? If so, see the  Application Instructions  section below and apply now.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Statement of Qualifications

Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an interview. When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, 12-point font and address the following question.

1. Please address how your education, experience, strengths and skills meet each of the desirable qualifications listed above.

Exam

Please note that the Staff Services Manager II (SSMII) examination certification list will be used as an appropriate to fill this position. If appointed as a Pension Program Manager II (PPMII), you must meet the minimum qualifications for both the (PPMII) AND the (SSMII) appropriate classification. To view the minimum qualifications, please see the Classification Specification link in the Minimum Requirements section.

This position requires a current Staff Services Manager II  Exam . If you need to take the exam or if your score has expired, click here to gain list eligibility.

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

CalSTRS Disclosure Requirements

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the  Conflict of Interest Code that applies to CalSTRS team members and the  Political Reform Act , which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a  Statement of Economic Interest (Form 700) .

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/21/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Teachers' Retirement System

N/A

Attn: Recruitment

P.O. Box 15275, MS 31

Sacramento , CA 95851-0275

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Teachers' Retirement System

N/A

CalSTRS, Attn: Recruitment

100 Waterfront Place

West Sacramento , CA 95605

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications is required. Please see the Special Requirements section of the job posting for detailed instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:

• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental and vision insurance
• Paid holidays and a defined benefit retirement program
• More than four weeks of vacation/sick leave for leaders
• More than three weeks of vacation/sick leave for staff
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal 

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR .

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Rectruitment
(916) 414-4990
recruitment@calstrs.com

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 414-4933
EEOMailbox@calstrs.com

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

• Electronic applications through your CalCareer account are highly recommended.  If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-435-4865-003, RPA 0005, JC-483845
• If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
• Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
• Candidate may be selected by application packet review only.
• Multiple positions may be filled from this recruitment.
• Submission of an incomplete STD 678 may result in disqualification. 

Job Tags

Permanent employment, Full time, Work at office, Remote work, Flexible hours,

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