Job Description

Job Title: Operational Excellence Project Manager

Location: Portsmouth, NH 03801

Duration: 3+ months with possibility of extension

Position Type: Hourly contract Position (W2 only)

Job Description

Summary

• The Junior Operational Excellence Associate is a proactive and detail-oriented incumbent, critical to the successful execution of our continuous improvement initiatives, who will provide support by creating digital performance boards for different functional areas and assisting in other processes such as the LBMS Certification process. The Jr. OE Associate possesses strong organizational skills, technical proficiency, and the ability to collaborate with various stakeholders to deliver high-quality outputs.

Job Description (Key Accountabilities)

• Digital Performance Boards: Design and develop digital performance boards for various functions on-site, using tools such as Fabriq, Power BI, Excel, or other relevant platforms.
• Collaborate with the rest of OE team and other team leads and department heads to understand their reporting needs and ensure accurate representation of key performance indicators (KPIs).
• Regularly update performance boards to reflect real-time data and improvements.
• Troubleshoot and improve the functionality of the performance boards as needed.
• Support with LBMS certification process for students who complete training programs.
• Data Management and Reporting: Assist in collecting and consolidating data for various projects related to operational excellence.
• Generate reports and presentations to support continuous improvement activities and initiatives.
• Continuous Improvement Support: Provide support to the Operational Excellence team on various projects, including documenting processes and supporting improvement initiatives.
• Help identify areas for improvement in internal processes and recommend solutions.
• Collaboration and Communication: Work closely with cross-functional teams to gather relevant information and ensure consistency in reporting.
• Effectively communicate progress and updates to stakeholders.
• Perform other duties as assigned

Education

• BA/BS: Business Analytics, Operations Management, Engineering, or related field

Skills

• Must be able to create/use KPI dashboards and can handle data , Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Experience with Power BI, Tableau, or other data visualization tools is a plus.
• Basic understanding of continuous improvement methodologies (Lean, Six Sigma, etc.) preferred.
• Strong organizational skills with attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Excellent communication skills, both written and verbal.
• Eager to learn and develop within the field of Operational Excellence.
• Team player with a collaborative mindset.
• Self-motivated with a proactive approach to problem-solving.

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