Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

RnVacWQvSTNsdnlOdnVJOFVYeGx6TW13bUE9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Stater Bros. Markets

Janitor Job at Stater Bros. Markets

DEPARTMENT: Retail Operations COMPENSATION: Hourly Pay Range: $16.60 - $19.30(this pay range represents the rates of pay for step 1 to the maximum step for this position in accordance with the collective bargaining agreement. The starting pay for the successful...

University of Maryland Global Campus

Instructional Designer Job at University of Maryland Global Campus

 ...Instructional Designer Curriculum Systems - Instructional DesignUS Exempt RegularFull timeStateside Exempt 2.1Location: Adelphi, MD (Hybrid) Summary: The Instructional Designer will be a team contributor responsible for creating engaging and effective learning... 

H&H

Roadway Project Manager Job at H&H

 ...We are seeking a Project Manager with 10+ years of professional experience to be part of our Transportation Team in Mississippi. The position will be responsible for leading pursuits and assisting in building the Roadway team in Mississippi. This role includes accountability... 

Control Freaks Hawaii

AV Installation/Service Technician Job at Control Freaks Hawaii

 ...Answering these questions can help you know if youre a good potential fit for us: Are you a natural craftsman? Do you possess a fanatical attention to detail and neatness? When you connect a computer or entertainment system, do you by nature make sure all the wires... 

Aya Locums

Urgent Care Physician Assistant Job at Aya Locums

 ...Urgent Care Nurse Practitioner / Physician Assistant Contract (Temp-to-Perm Option) Contract Length: 3 months with option to extend (temp-to-perm possible) Schedule: 12-hour shifts | 3x12s + every other Saturday | ~12 shifts per month Start: ASAP About the...