Live Chat Support Agent Job at ValueAdd Research and Analytics Solutions LLP, Raleigh, NC

RnVOdmVmSTluZm1CdStzMFhYNWd5Y1d4bEE9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • Raleigh, NC

Job Description

This is a remote position.

Department: Customer Support

Reporting Structure: Customer Support Manager

ValueAdd Research and Analytics Solutions LLP is seeking a dynamic and customer-focused Live Chat Support Agent to join our team in the Outsourcing/Offshoring industry. As a Live Chat Support Agent, you will be responsible for providing real-time support to customers through our online chat platform. If you have excellent communication skills and a passion for helping customers, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and provide solutions in a timely manner
  • Assist customers with product information, account inquiries, and technical issues
  • Troubleshoot and resolve customer complaints or issues
  • Escalate complex issues to the appropriate department for resolution
  • Maintain accurate records of customer interactions

Qualifications:

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience is a plus
  • Proficiency in typing and navigating computer systems

If you are a team player with a positive attitude and a willingness to learn, apply now to join our team as a Live Chat Support Agent at ValueAdd Research and Analytics Solutions LLP!


Requirements

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience is a plus
  • Proficiency in typing and navigating computer systems


Job Tags

Full time, Remote work,

Similar Jobs

Hexion Careers

Chemical Operator Job at Hexion Careers

 ...high-impact manufacturing environment? At Hexion, a global leader in thermoset resins and specialty chemicals, were seeking highly motivated Chemical Operators to join our production team. This role is vital to producing quality resins and chemicals used in a variety... 

Creek Music

Music teacher Job at Creek Music

 ...Piano, Voice, Guitar Teachers Needed Creek Music is a new music school across the street from Cherry Creek High School. We are growing fast and are looking to add teachers to our team. Our passion at Creek Music is guiding students to get the most out of their... 

Vanderbilt University

Content Creator (Athletics) Job at Vanderbilt University

Content Creator (Athletics) Location Nashville, TN (Vanderbilt Area area) : The Content Creator, Athletics is part of the Athletic Communications Team within the Communications and Marketing team at Vanderbilt University and is responsible for capturing and producing high... 

Five Star Painting Careers

Marketing Assistant Job at Five Star Painting Careers

 ...Responsibilities:General marketing support, including managing online presence, increasing and answering reviews, posting before and after pictures of our work, publishing blogs, using internal software for postcards, etc. Additional tasks as required by marketing... 

Wonder Windows

Window and Door Installer Job at Wonder Windows

Join an Award-Winning Team at Wonder Windows!WONDER, a leader in home improvement since...  ...award-winning team at WONDER is seeking Installation Experts with excellent customer service....  ...use a metal brake to trim windows and doors. Work on a ladder or scaffolding as needed...