Job Description

*This job is located in Wood Dale, IL. 

 

Employment Type: Full-Time

Location: Wood Dale, IL (On-site)

About OPTO

OPTO designs and manufactures retail fixtures for domestic and international markets. We are a design-led company driven by innovation, a passion for helping our clients succeed, and communication. Our team applies creative thinking across customer proposals, product development, and operations to deliver tailored retail solutions. The excitement, innovation, and passion from all of our team members allows us to curate the best solutions for any retail environment.

With in-house engineering and a responsive, collaborative culture, we adapt quickly to customer needs and provide industry-leading speed and reliability, earning long-term partnerships through performance and trust.

What we are looking for:

We are seeking an experienced retail designer motivated to assist and lead customer accounts aiding in the growth of our business. A designer that is full of curiosity, passion, and creative drive that is ready to be part of a collaborative design team. The designer provides creative and technical support for merchandise and display needs, offering solutions to customer projects. The role requires managing multiple tasks and projects with defined timelines, collaborating with team members across departments, and maintaining strong product knowledge.

To succeed in this role, you must thrive in a fast-paced environment, be detail-oriented, and have excellent communication skills. You should be career-focused, eager to learn, and contribute to the company's long-term growth.

Key Responsibilities:

• Provide design consultation and customer service support to clients
• Use design expertise to assist in promoting and securing sales of OPTO products and services
• Qualify, establish, and maintain customer relationships via phone, email, and follow-up on client-specific materials
• Offer both proactive and reactive support to incoming inquiries
• Develop and maintain product knowledge to match customer needs with appropriate solutions
• Recommend fixtures and layouts based on client specifications
• Create detailed project proposals, including drawings and quotes
• Assist in managing documentation, BOMs, and assembly details

Qualifications:

• Associate’s degree or higher in Interior Design
• Minimum of 3 years of experience in interior design, retail design, or a related industry
• Proficient in AutoCAD, Microsoft Office Suite, Adobe Suite, PowerPoint, and online research tools
• Eagerness to continuously learn about the retail industry to contribute to OPTO’s growth
• Self-motivated, eager to learn, and driven to contribute to company growth
• Demonstrate a positive attitude and enthusiasm for success, inspiring and influencing others through your example.
• Detail-oriented with the ability to multitask while ensuring accuracy and precision
• Strong organizational skills and ability to prioritize effectively
• Excellent written and verbal communication skills 
• Ability to work independently and as part of a collaborative team

What we offer:

• Competitive compensation and benefits package, including a 401(k) plan with employer match, medical, dental, and vision insurance, AD&D and life insurance, and paid time off (PTO)
• Bonus Incentive program
• Casual office environment
• A team of passionate, creative, and fun team who is dedicated to the growth of our company
• A diverse work experience where you can see projects come to life. Starting with the inception of projects in marketing and business development, through the concept and development with our design and engineering teams, all the way to fabrication and final delivery to our customers

Work Environment and Physical Requirements:

This position is based in an office environment. The role involves sitting and standing at a desk, frequent in-person and phone communication, and the regular use of standard office equipment, including phones and computers.

Accessibility Accommodation Statement:

OPTO is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. If you (or another applicant you know) require assistance accessing or reading this job posting or need accommodations during the application process, please contact careers@optosystem.com. OPTO will provide reasonable accommodations to ensure equal access to the application process in accordance with applicable state and federal law.

Equal Employment Opportunity Policy:

OPTO is an equal opportunity employer. OPTO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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