Scope of Position: Mestek, Inc, a leading HVAC equipment manufacturer, is seeking an experienced HVAC Technical Service Representative to provide technical support for our HVAC products, including troubleshooting, application assistance, and system optimization. This role is primarily focused on providing post-sales support via phone, email, and remote diagnostics, helping customers, contractors, and field technicians resolve issues quickly and efficiently. As a key member of the technical support team, you will be the go-to person for troubleshooting product issues, answering technical questions, and guiding customers through HVAC system configurations, installations, and control operation. The ideal candidate will have hands-on experience with HVAC products, a strong understanding of system operations, and the ability to resolve issues efficiently. Key Responsibilities: Provide phone-based and email support to customers, field technicians, and contractors on troubleshooting HVAC system issues, focusing on electrical, and controls-related problems. Develop and maintain a deep technical understanding of Mestek control systems and related HVAC products. Verify control system functionality through hands-on testing and analysis to ensure reliable operation. Collaborate with the engineering team to create and update technical manuals, installation guides, and product documentation. Occasionally provide training to customers or field technicians to improve their understanding of product functionality and best practices. Record and document support cases in the ticketing system, ensuring a complete log of the issue and resolution for future reference. Perform other similar or related duties as required or requested Position Requirements Associate's degree or technical school certification in HVAC or a related field. Strong understanding of HVAC system operation, components, and real-world applications. Familiarity with industry-standard communication protocols such as BACnet, LonWorks, Modbus, and N2. Hands-on experience with control systems, including relay logic and analog signals (0-10V, 4-20mA). Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Comfortable working directly with customers to diagnose and resolve complex technical issues. Highly organized, self-motivated, and capable of analyzing technical problems with clear communication. Willing and able to travel domestically on an as-needed basis.
...Float to other ED Registration work areas, as needed, to assist with patient access to Cooper servicesPosition will cover all discharged patients on IP units, CDU, Urgent Care Centers, Cooper Camden ED, Salem ED, and other hospital based care areas as deemed in scope...
...center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow... ...Responsibilities**The Dignity Health Cancer Institute is seeking a Clinical Research Nurse to join our dynamic team! At the Dignity Health - Cancer...
...Executive Director Anderson Museum of Art (AMOA) Anderson, Indiana The Anderson Museum of Art (AMOA) is seeking a strategic, community-driven Executive Director to lead the museum into its next phase of growth, restoration, and impact. The Executive Director is responsible...
...outlets, will infuse your stay with Southern hospitality, live music and eclectic flavors for a true sense of place. JOB SUMMARY... ...ins and outs according to established hotel procedures. Assist all departments and executives in obtaining appropriate information...
...Houston Methodist Specialty Physician Group is seeking a full-time Board Certified/Eligible Orthopedic Surgeon specializing in sports medicine to join our team at the Houston Methodist Hospital West / Cinco Ranch Comprehensive Care Center. Candidates should be fellowship...