Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

RnVSdWRQYzFtdmlEdCtNNFgzaGt5TUcy
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Holtec International

Weld Engineer Job at Holtec International

 ...Position: Weld Engineer Place of Work: Camden, NJ; Advanced Manufacturing Division or Pittsburgh, PA; Holtec Manufacturing Division Holtec International seeks qualified Weld Engineers to join its Manufacturing Engineering team. The Weld Engineer will play a critical... 

Gilead Sciences, Inc.

Associate Director, Sales Strategy & Operations Job at Gilead Sciences, Inc.

 ...We are seeking a Customer Engagement Operations **-** Associate Director, Sales Strategy & Operations, for the US Cell Therapy team at Kite...  ...and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation,... 

Consultative Search Group

Accounting Manager Job at Consultative Search Group

 ...A prestigious business management firm seeks a Manager, Business Management to join their...  ...of the management team. Manage the accounting and business management team. Oversee...  ...third parties to which functions have been outsourced (payroll, systems, banking).... 

Chincoteague Bay Field Station

Marine Science Summer Camp Counselor Job at Chincoteague Bay Field Station

 ...for either 3 nights or 5 nights at our on campus dorms. The summer sessions are divided by age with groups consisting of 8-9 year olds, 10-12 year olds, 13-15 year olds or 16-18 year olds. CBFS's Summer Camps are structured as a "Build Your Own Adventure" where... 

LTVplus

Part-Time Content Moderator for a Technology Company Job at LTVplus

 ...Requirements Skills and Experience Required Content Moderation Identifying scam posts and inappropriate comments and conversations...  ...be to: Handle customer inquiries across email, chat, and social media like a pro. Be the voice of the brand, providing...