Job Description

Driver / Mover – Full G License \\ Labour

The driver is responsible for driving a 26ft Commercial Motor Vehicle (CMV) as well as packing, moving and safely transporting household goods, office furniture and other heavy items while providing outstanding customer service to all TWO MEN AND A TRUCK®*customers. The driver should have general knowledge of functional support areas, including the core business, customer service and moving.

Job Responsibilities

• Safely move/pack/unpack customer’s belongings by utilizing all the proper moving equipment and techniques and following the necessary prescribed policies
• Load and unload a 26-foot moving truck.
• Safely drive the 26ft truck from customer’s loading location to the unload location.
• Physical stamina to lift/carry 50 pounds or more repeatedly throughout the day
• Ensure all customer's household goods are properly packed and protected.
• Ensure that vans and trucks are loaded properly and ready for safe transportation.
• Protect customer home and household goods from damages during move/packing
• Ensure vehicles are properly checked before and after the move.
• Organizing and securing truck at the end of each job and ensures truck and moving equipment is checked and maintained in a clean, safe and professional manner
• Performs Schedule 1 daily truck inspections. Maintains in good order his/her daily logbook
• Obtains customer feedback throughout the move to ensure ongoing customer satisfaction and proactively resolve any complaints
• Good work ethic, a positive/professional attitude and willingness to learn.
• Work together in a team to provide exceptional customer service during safely moving, packing, and unpacking of customer belongings
• Greet customers upon arrival and complete a walk-through of the home/business prior to the commencement of the move.
• Complete paperwork and payment collection.
• Must be in a clean, approved  TWO MEN AND A TRUCK ® uniform at all times without exception
• Maintain a positive image of  TWO MEN AND A TRUCK®  by ensuring proper hygiene
• Participates in regular training and development programs offered through  STICK MEN UNIVERSITY® to further the knowledge of the system

Full-time hours: 40 per week

Part-time also available

Job Requirements

Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job!

• Excellent customer service skills Is a team worker and must be able to listen and communicate in an effective, helpful and friendly manner with co-workers, customers and management
• Must have the ability to communicate with the mover regarding customer service, moving/packing strategies and moving/packing techniques
• Ability to direct the work of others when necessary
• Knowledgeable of all Provincial and Federal driving requirements, rules, and regulations
• Have strength and agility to carry and load items into the truck as well as a good sense of balance
• Know, understand and perform in accordance with the  TWO MEN AND A TRUCK®  Mission Statement, “Our Commitment is to continuously strive to exceed our customer’s expectations in value and high standard of satisfaction”
• At least 25 years old depending on insurance requirements and one year of driving experience is required. Six months of  TWO MEN AND A TRUCK®  or moving industry experience is preferred
• Language Skills: ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization; bilingual is a plus
• Mathematical Skills: ability to add, subtract, multiply and divide using whole numbers and decimals. Ability to perform these operations using units of Canadian dollars and weight measurements, volume, distance, and time
• Reasoning Ability: ability to solve practical problems and deal with a variety of situations with limited standardized procedures. Ability to interpret a variety of instructions furnished with written, oral, diagram or schedule form
• Physical Demands: the employee is frequently required to stand, walk, talk, sit, hear, use hands and fingers, handle, feel and/or lift with hands and arms. The employee is occasionally required to lift 100 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• If you have experience in any of the following, this may be an ideal position for you: · Delivery driver, Truck operator, · Company driver,· Class 5 license courier driver

Launch your career with TWO MEN AND A TRUCK®

TWO MEN AND A TRUCK is the nation’s leading full-service moving company, offering customers comprehensive home and business relocation, packing and unpacking, and junk removal services. Making training and customer service a priority, we’re proud to offer professionally-trained movers along with top-of-the-line equipment and resources to exceed your expectations. Our goal is to tailor each experience to specifically fit all moving needs.
LOCAL MOVING
Local moving is what started our brand more than 35 years ago, and we take pride in exceeding our customers’ expectations! We offer a professionally trained moving team to ensure your belongings are handled with care and that your move runs smoothly.
JUNK REMOVAL
With this new service, our professional moving teams can assist you with downsizing, home renovations, or spring cleaning to remove those old items you no longer want. Schedule our junk removal service prior to your move or whenever you need items hauled away!

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