Job Description

MARS Solutions Group is looking for an experienced Help Desk-I located in Madison, WI . Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.

Note: Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Up to 100% remote in Wisconsin, but hybrid is an option.

Top skills and years of experience:

• Five or more years of experience with SalesForce business analysis or related area. MUST HAVE SALESFORCE BA EXPERIENCE
• Understanding of business processes and process mapping: Able to document the processes and process mapping in a format that is understanding by both business line stakeholders and by technical architects.
• Excellent communication skills including experience presenting to Executive Leadership.
• Ability to develop, document and communicate effective business requirements with traceability to test cases.
• Willingness and ability to learn new technologies and take on additional responsibilities as required by the position.
• Able to present the functional systems for the project in a way that a business stakeholder can understand, especially when the stakeholder does not understand the system functionality well.
• Owns and manages all scope items. Drives through each requirement to ensure the technical teams understand them, are able to estimate against them, and can successfully deliver against them.

Nice to have skills:

• 2 Years of Previous government experience
• Six Sigma, Lean or Equivalent Process Reengineering Certification
• Prior experience with Jira software
• Prior experience with Salesforce Public Sector product suite
• Bachelor s degree in Information Technology with a strong Accounting emphasis, and solid experience with business applications.

The client is seeking an experienced, high-energy business analyst.

• Responsibilities will be to assist with optimizing use of ERP modules (Cash Management, including Bank Reconciliation) and other selected initiatives to improve end user productivity in Finance and Supply Chain.
• Reviews, analyzes, and evaluates business processes as it relates to the system and user needs. Formulates business processes to support overall business strategies.
• Ability to communicate effectively with users and departmental management.
• Experience with identifying solutions to business problems using process reengineering and technology.
• Familiar with current and emerging technologies and standards.
• Effective at following plans and completing goals on time and on budget.
• At ease at working independently and able to perform a variety of complicated tasks.
• A wide degree of creativity and latitude is expected.

About MARS Solutions Group:

MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.

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