Job Description

This position is a vital part of our office. The ideal candidate is a professional who is enthusiastic about providing our clients and co-workers with an exceptional first impression on the phone and at the front desk of the agency. Our office is a fast-paced, growing environment that requires dependability, critical thinking, problem solving and tenacity.

The Role of Agency Assistant:

• As the Agency Assistant, you are the face of the Agency!
• Answers and directs a high volume of incoming calls
• Greets all walk-in clients
• Handles incoming agency mail and packages
• Takes interest and initiative in clients and co-workers
• Handles billing responsibilities
• Maintains and orders all agency supplies
• Monitors common areas to be sure paper goods, etc. are stocked
• Takes direction from and supports multiple people
• Prompt and reliable attendance required

Who You Are:

• At least two years of experience in a professional environment
• High School Diploma/Equivalent; college coursework preferred
• Outstanding interpersonal communication skills
• Positive attitude and an extraordinary client service orientation
• A genuine interest in serving and caring for other people
• Proficient in Microsoft Office Word and Outlook
• Excellent organizational and time management skills
• Ability to handle multiple tasks and operate in tight deadlines
• Excellent phone skills
• Professional appearance
• Takes initiative to solve problems
• Excellent communication skills (written and oral)
• Professional appearance and attitude

Who We Are

For over 165 years, Chalmers Insurance Group has been a small-town, family owned business that strives to make a positive difference in the lives of others. We believe that personalized insurance is the best insurance. Being part of a growth mindset culture with intentional focus on recognition and appreciation means working and growing alongside knowledgeable, forward-thinking, passionate professionals who love sharing their expertise with clients and each other. To learn more about Chalmers Insurance Group visit

Why You Will Love Working at Chalmers Insurance Group

• We are a family-owned company and we treat you like part of the Chalmers family!
• We invest in the infrastructure you'll need to be supported and successful.
• We provide products that have a positive impact on our friends, family and neighbors in our community.
• We work at a sustainable pace which means work/life balance is a real thing here.
• We believe technology and data can solve hard problems.
• We believe in exceptional leadership.
• We offer competitive pay and meaningful opportunities for career development.
• We have great benefits like company paid medical, life/STD, dental, vision, and a 401k with company match.
• We care about communities and provide paid volunteer time.
• We care about employee wellbeing with support for emotional health and financial planning.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

To read more about this dynamic role, check out this blog post.

This job is located in Maine or New Hampshire. To apply, email Jessica at careers@chalmersinsurancegroup.com.

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